Please find below the introductory answers to Frenquently Asked Questions about our customer service. Click on a subject heading below to view questions and answers relating to your selection. Should you have any further questions, please contact us.
Please refer to the downloadable document "Sartomer's Terms and Conditions".
Please contact your sales representative here to order a sample.
To inquire on the status of a particular order, contact directly your sales manager here.
Product properties are typical values, and are illustrative only. Product specifications represent acceptable ranges determined by process conditions and individual customer needs. Product specifications are available by contacting the sales force team here.
Lead times can vary from product to product and from country to country. Long-term demand forecasts are helpful and suggested. Please contact directly our sales force for more information here.
In the event of a need to return product, contact directly your sales representative here for specific instructions.
Products are available in a variety of containers. Contact your sales representative to discuss your specific needs here.
